Privacy Policy
Last Updated: Last updated: December 2025
Last Updated: Last updated: December 2025
Hangzhou CMR Magnetics Co., Ltd. (hereinafter referred to as “we”, “CMR” or “the Company”) has always regarded user privacy protection as the core principle of business operations. We sincerely appreciate your trust and support for the Company’s magnetic material products and related services.
This Privacy Policy aims to clearly explain the collection, use, storage, protection and other related matters of your personal information when you use CMR’s official website, product consulting, after-sales service and other scenarios, and at the same time clarify the information rights and interests you enjoy and the ways to exercise them. Please carefully read this policy before providing personal information and conduct subsequent operations only after fully understanding it.
If you do not agree with the personal information processing methods described in this policy, please do not submit personal information to us or stop using related services. Your continued use of CMR’s website and services indicates that you have fully understood and agreed to our processing of your personal information in accordance with this policy.
In view of the industry-specific nature of CMR’s product system and service scenarios (such as customized demand docking, sample delivery, after-sales technical support, etc.), this policy is a general specification. For personalized information processing needs of specific products or services, we will formulate special privacy statements separately, which shall prevail at that time.
1. Scope of Personal Information We Process
Personal information refers to various types of information recorded by electronic or other means that can identify a specific natural person’s identity alone or in combination with other information (excluding anonymized information). We follow the principles of “legality, legitimacy, necessity and good faith” stipulated in the *Personal Information Protection Law*, and only collect information within the scope necessary to achieve service purposes. Specific scenarios are as follows:
(1) Active Provision Scenarios
When you consult product information, apply for samples, submit customized demands, handle after-sales services or participate in offline technical exchange activities, you may need to actively provide the following information:
| Information Category | Specific Content | Collection Scenario Examples |
| Basic Identity Information | Name, affiliated enterprise name, position | Product consultation registration, sample application form filling |
| Contact Information | Mobile phone number, email address, contact address | Sample delivery, technical scheme docking, after-sales response |
| Business-related Information | Required product model, customized parameters, usage scenario description | Customized magnetic material scheme communication |
(2) Automatic Collection Scenarios
When you visit CMR’s official website, our server may automatically record the following non-identifiable information to optimize website experience and technical maintenance:
1. Basic device information: browser type, operating system version, device model;
2. Access behavior information: page browsing path, stay duration, click area (excluding personal identity-related data).
2. Purposes and Legal Bases for Personal Information Processing
All our personal information processing activities have legal bases, mainly including “obtaining your consent”, “performing contractual obligations”, “complying with legal obligations” and “protecting public interests”. Specific purposes are as follows:
3. Security Protection and Storage Specifications for Personal Information
CMR has established an information security management system covering the entire life cycle of “collection-storage-use-deletion” and strictly implements data security protection responsibilities:
(1) Security Assurance Measures
(2) Storage Period and Method
4. Rules for Sharing, Transferring and Disclosing Personal Information
CMR strictly protects your information privacy and will never disclose personal information to third parties without permission, except in the following cases:
(1) Information Sharing
(2) Information Transfer
We will not transfer your personal information to any third-party subject. If transfer is required due to special circumstances such as company merger or division, we will notify you through official website announcements and emails 7 working days in advance, and ensure that the transferee continues to perform information protection obligations.
(3) Public Disclosure
Relevant information will be publicly disclosed only with your active authorization (such as agreeing to use your cooperation cases for industry promotion), and sensitive contact information will be deleted in advance.
(4) Exceptions Without Needing Consent
5. Your Personal Information Rights
According to relevant laws and regulations, you have full control over your personal information, and specific rights include:
Methods of exercising rights: Please submit an application through the channels provided in the “Contact Information” chapter of this policy, and we will respond within 15 working days (after verifying the authenticity of your identity first). If the application is obviously fraudulent or may harm the rights and interests of others, we have the right to refuse it in accordance with the law and explain the reasons.
6. Instructions on the Use of Cookies and Similar Technologies
To optimize website access experience, we may use Cookies (small data files) and similar technologies. Specific rules are as follows:
7. Instructions on Cross-border Transfer of Personal Information
In view of the fact that CMR’s production, sales and services are all carried out in mainland China, there is currently no scenario for cross-border transfer of personal information. If cross-border information transfer is required due to business expansion in the future, we will strictly take security measures such as data desensitization and signing cross-border transfer agreements in accordance with the provisions of the *Personal Information Protection Law*, and inform you of the transfer situation and protection plan in advance.
8. Update Mechanism of the Privacy Policy
We will regularly optimize and update this policy according to the revision of laws and regulations, adjustment of business models and changes in technological development. The update process is as follows:
9. Contact Information and Complaint Channels
We have set up a special data protection position and a security and confidentiality department to handle your privacy-related consultations, complaints and rights applications:
(1) Regular Consultations and Rights Applications
(2) Information Security Complaints and Reports
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